How do I give someone admin access?

Go to Manage, then Settings, then "Who can manage". Press "Add someone" for a person already at your school, or "Invite by email" for someone who hasn't joined yet. They get the role the first time they sign in.

There are three roles:

• See records: can see Records and People, but can't change anything. This used to be called Read-Only Admin.
• Manage people and training: can add people, make groups and set courses.
• Manage everything: can do all of that, and can also remove people and change settings. This used to be called Full Admin.

You can also change someone's role from their page in People, using "Change role". Your school always needs at least one person with "Manage everything".

If the person who managed training has left and nobody else has access, email happytohelp@creativeeducation.co.uk from a school address and tell us who's taking over. We'll set them up.