I can't access my courses, what do I do?

I am on the Senior Mental Health Leads Programme, and I cannot access the courses

Firstly, we would suggest checking your subscription to see if you have 'Free Access' or if you have 'Complimentary Access' added to your Subscriptions. You will need Complimentary Access to access the course on the Senior Mental Health Leads Programme.

Here is a link to our Knowledge Base Article on Checking Your Membership.


If your Complimentary Access is not activated, one of our team would be more than happy to check and activate for you, please email

happytohelp@creativeeducation.co.uk