What do I do if the video content isn’t loading?

Some tips for accessing the video content.

1. Accessing the website on a different browser
   
   Do you still get the same issue when you access the site on a different browser? All browsers display webpages slightly differently, so sometimes changing your browser can resolve your issue. This is particularly likely to be an issue if the browser you are using is a version of Internet Explorer. If you use Internet Explorer we would recommend trying Microsoft Edge instead.
2. Accessing from School or College
   
   You should check with your IT department, as your workplace could have strict Firewalls that can block some of the services.
3. Restarting your computer
   
   It's a cliche, but it's true! Sometimes turning your computer off and on again can resolve an issue