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Support Center

Membership Types

Membership Types

Explore our different membership types: what courses you can access, how to upgrade and how to cancel.

How can I check what Membership I have?

Free Access

What can I access as a Free Member?

How long are your Free for a Week Courses available for and can Free for a Week access be extended?

How can I access more courses?

Parent and Carer Membership

What can I access as a Parent and Carer Member?

How do I check my Parent and Carer Membership?

How do I cancel my Parent and Carer Membership?

Professional Membership

What can I access as a Professional Member?

How do I check my Professional Membership?

How do I cancel my Professional Membership?

Organisational Membership - Team Leader

Where do I find my Membership?

What can I access as an Organisational Team Leader?

How do I add Team Members to my Organisational Membership?

How do I remove Team Members from my Organisational Membership?

How do I make a Team?

How do I edit a Team?

Can I add an admin to my Membership?

Can I Resend the Welcome Email to my Team?

How do I Delete a Team?

How do I assign a course to a Member or Team?

How do I unassign courses?

How can I check the progress of my Team Members completing courses?

Can I download information from my Membership?

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Organisational Membership - Team Member

What can I access as Organisational Team Member?

How do I sign up to my Organisational Membership as a Team Member?

Community Membership - Team Leader

What can I access as Community Team Leader?

How do I check who has signed up with my Community Membership?

How can I add Team Members to my Community Membership?

How do I remove Team Members from my Community Membership?

How can I check the progress of my Team Members completing courses?

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Community Membership - Team Member

What can I access as Community Team Member?

How do I sign up to my Community Membership?